Service & Support
A1 Teletronics, Inc. is “raising the standard” in telecommunication distribution through continual improvement of our quality assurance system. We employ quality metrics, customer feedback and specific objectives to drive our improvement process. A1 Teletronics first achieved ISO 9002 certification in September 1995. We were most recently re-certified in May 2009 to the ISO 9001:2008 standard. Our dedication to quality products and services is what sets us apart from our competition and makes us a supplier that you can trust.
Click here to view A1's ISO 9001:2008 Certification.
Click here for the Avaya repair list.
Click here for the Nortel repair list.
Click here for the Cisco repair list.
Click here for information on our excess purchasing program.
A1 offers FREE technical support to all of our customers. We have the technical solutions for any issues that you may encounter with your telecom equipment, installation or programming. We are here to help our customers troubleshoot all issues, including configuring your telecom equipment and assisting you with remote programming.
Technical Service Center Manager
800.736.4397 extension 105
A1 offers telecom installation services and here are the reasons why we are the best choice for your installation needs.
We are local: Based out of the Tampa Bay area, A1 Teletronics provides installation services to the state of Florida and surrounding areas.
We are qualified: A1's technicians are fully trained in the planning, configuration, programming, and installation of telecom systems.
In Pinellas county, where licensing is required, we hold a Communications Specialty Contractor's License (# C-8668) and our technicians are BICSI certified ITS technicians holding current Installer 2 certificates.
We will save you money: A1 stocks the equipment we install, saving you from small-scale telecom service and installation providers that obtain their equipment from distribution, service, and installation providers like A1, marking up your price.
We will continue to serve you: A1 offers same-day emergency service for system changes and upgrade support on installations. We have been in the business for over 19 years.
A1 offers two year warranties on the majority of our new, used and refurbished equipment. We also extend two year warranties on our repair services as well.
Call us for warranty details - 800.736.4397