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Denise Young, Customer Service Buyer may return to Seller any goods that are damaged or defective solely by obtaining a Return Material Authorization ("RMA") from Seller within 30 days of receipt of the goods. Buyer must return to Seller the damaged or defective goods within the period set forth in the RMA. The RMA number must be listed on all packaging containing goods returned to Seller. If Buyer does not request from Seller an RMA within 30 days of receiving the goods to be returned, or requests an RMA for goods that are not damaged or defective, Seller may, at its sole discretion, refuse to issue an RMA or may require that Buyer pay to Seller a reasonable restocking fee as a condition of issuing to Buyer the RMA.



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As an independent distributor, A1 Teletronics, Inc. is not affiliated with Nortel Networks Ltd. or Avaya, Inc. Independent Knowledge™ is not sponsored or endorsed by, or affiliated with, Nortel Networks Ltd. or Avaya, Inc. Nortel®, Norstar®, Meridian®, Meridian 1®, Meridian SL®, and Callpilot® are registered trademarks of Nortel Networks Ltd. Avaya®, Partner®, Merlin Magix® and Definity® are registered trademarks of Avaya, Inc. Polycom® is a registered trademark of Polycom, Inc. Plantronics® is a registered trademark of Plantronics, Inc. BICSI® and RCDD® are registered trademarks of BICSI, Inc.