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Member of Member of NATD

Member of BICSI
Training Courses

 

5 Day MICS and CallPilot® Training*

Schedule:

5 day MICS/CallPilot®
February 11 - 14, 2008
March 10 - 14, 2008
April 7 - 11, 2008


Description:
 This 5 day MICS/CallPilot® training class is designed for telecom technicians who are installing, programming and maintaining Norstar®, MICS and CallPilot® Voicemail systems. MICS is taught at the 7.0 level, and CallPilot® is taught at the 3.0 level. Basic installation and programming will be covered.

Each participant will have access to a system for ‘hands-on’ programming experience. There will be practice exercises where participants perform selected installation and maintenance tasks on the system as well as written exercises and questions relating to information presented in the course. A training manual is provided for reference and support.

Objectives - Areas covered during this course include:

  • Describe and install MICS equipment
  • Startup programming
  • Configure and install station and trunk modules
  • Trunk and line programming
  • Program terminals and sets
  • Hunt group programming
  • Program services
  • Program routing and destination codes
  • Install and program T-1/ PRI services
  • Describe the CallPilot® Voice Mail and system operation
  • Install CallPilot® Voice Mail hardware
  • Connect to CallPilot® via laptop
  • Program Automated Attendant feature
  • Program Custom Call Routing Trees
  • Program mailboxes and remote message notification

Prerequisite Skills:

  • Understand basic key system technology
  • Basic computer skills required

The course fee is $1,500, which includes all of the training materials, a manual, and certificate of attendance. Lunch is also included each day of training when at the A1 Teletronics facility.

For class availability, please contact:

Melissa Roberts
Independent Knowledge Manager
mroberts@a1teletronics.com
www.a1teletronics.com
Phn: 1-800-889-2750 Fax: 727-570-2025

As an Independent Distributor, A1 Teletronics, Inc. is not affiliated with Nortel Networks Ltd. or Avaya, Inc. Independent Knowledge™ is not sponsored or endorsed by, or affiliated with, Nortel Networks Ltd. or Avaya, Inc. Norstar® and CallPilot® are registered trademarks of Nortel Networks Ltd.
Nortel, Lucent, Avaya, Plantronics, Polycom, Meridian, Norstar, PBX, BCM, Key Systems, Phones, Voicemail, Sound Stations, View Stations, Digital Line Cards, Telecommunications, Headsets, KSU, Office Supply, Software Nortel, Lucent, Avaya, Plantronics, Polycom, Meridian, Norstar, PBX, BCM, Key Systems, Phones, Voicemail, Sound Stations, View Stations, Digital Line Cards, Telecommunications, Headsets, KSU, Office Supply, Software help : customer service : feedback : privacy statement : webmaster
Copyright © America II Corp. All Rights Reserved.		  
 
As an independent distributor, A1 Teletronics, Inc. is not affiliated with Nortel Networks Ltd. or Avaya, Inc. Independent Knowledge™ is not sponsored or endorsed by, or affiliated with, Nortel Networks Ltd. or Avaya, Inc. Nortel®, Norstar®, Meridian®, Meridian 1®, Meridian SL®, and Callpilot® are registered trademarks of Nortel Networks Ltd. Avaya®, Partner®, Merlin Magix® and Definity® are registered trademarks of Avaya, Inc. Polycom® is a registered trademark of Polycom, Inc. Plantronics® is a registered trademark of Plantronics, Inc. BICSI® and RCDD® are registered trademarks of BICSI, Inc.